Testimonials

Testimonials

Louise Roberts

Director – Orbit Group Ltd

Shine provide a high quality, customer focussed service. We use Shine for repeat 360 programmes throughout the year and the Shine team are always willing to help and provide guidance when required, they are a trusted external supplier.


Tania Wallace

Group Customer Service Manager – Parkdean Holidays

Shine have managed our guest surveys since 2008, helping us with customer feedback and reporting on areas across our business at all levels. Developing a good insight into our practice, especially what makes us unique. The process has continued to improve over the years.


Jacolyn Fergusson

HR Director – HCA International

Shine provide a high quality, customer focussed service. We use Shine for repeat 360 programmes throughout the year and the Shine team are always willing to help and provide guidance when required, they are a trusted external supplier.


Nick Britten

Internal Communication Manager – JD Wetherspoon

As a company employing over 30,000 employees JD Wetherspoon has used the services of Shine Feedback to manage our most recent staff feedback surveys. Since January of this year we have issued, on average, 1 survey per month covering all our regions in turn we have found the quality of data and day to day support to be of an excellent quality and we would have no hesitation in recommending Shine to any prospective client.


Suresh Banarse

Head of People – Yo! Sushi

Having tired of the ‘big-hitter’ engagement survey companies (you know who I mean!), Shine have provided a breath of fresh air to Yo! Sushi. Not only have they challenged our thinking on what we mean by ‘engagement’, they have actively encouraged the Executive Board to deeply discuss the issues that the previous supplier was never able to do. Instead of talking at us, they facilitate debate, help us identify the key information and data that we then use to base our action plans on.


Diane Gill

Head of HR Projects – Harper Collins

HarperCollins Publishers have used Shine over the past 4 years, specifically for our yearly People Survey and their advice and guidance has been invaluable. They ensure the whole process is seamless, to our timescales and within budget – overall they are a pleasure to work with.