About Us

Shine Feedback Limited was established in 1995 out of an insight into the power of customer and employee research in relation to achieving business peak performance. Our team has grown substantially over the years, acquired a wealth of knowledge and experience as a result of working with international clients across sectors and organisation sizes. We are positioned to consistently work with the latest industry tools and techniques that uncover data and facts about our clients businesses efficiently. We specialise in researching and analysing our clients statistics to identify causes of performance anomalies in order to advise actionable initiatives to achieve operational excellence. We regularly operate under challenging and time sensitive circumstances, yet we continue to deliver quality outcomes to our clients that see them return and recommend our services. If your organisation is looking to create a competitive advantage through in depth customer and employee understandings then we would welcome the opportunity to present our capabilities.